Shipping with Care
Every Lady Shelf order is handled with attention, and delivery options are shaped around your location so the experience stays reliable.
Lady Shelf serves customers across Nairobi and beyond through a mix of rider delivery, parcel dispatch, and pickup options depending on location.
Your available delivery method is determined during checkout after you confirm your address details.
For rider-served zones, delivery is usually fulfilled within the estimated window shown at checkout. Parcel deliveries may take longer depending on destination.
Orders that require manual delivery confirmation will be reviewed before final dispatch costs are shared.
Delivery fees are calculated from your location and order context, rather than using a flat blanket charge.
Please make sure your phone number and location details are accurate so our team or delivery partners can reach you without delays.
